Anime Bape HelpDesk (6)

Note: Before contacting our support, always refer to our comprehensive Shipping, Refund, Return & Cancel Policy for a full understanding of the terms. Key Reminders: All returns require proof of purchase.

There’s a return shipping fee to be borne by the customer. Refunds undergo a process and may require checking with your bank or credit card company.

Any fraudulent activity or non-compliance with our refund policy may result in account suspension. For more detailed information, always refer back to our official policy, or reach out to us directly at [email protected].

  • How can I place an order?
  • Why have I not received an order confirmation?
  • Where can I find size guides?
  • I’ve received someone else’s order by mistake.
  • My order arrived damaged/broken/defective.
  • I am missing items from my order.
  • How much does shipping cost?
  • When will my order process and ship?
  • My tracking number doesn’t work, what should I do?
  • I would like to modify my order?
  • I would like to cancel my order?
  • How can I change my billing address?
  • How to wash my clothes?
  • How to keep my t-shirts from pilling?
  • Why was I charged an international fee for my order?
  • Why is my card getting declined?
  • Why am I being double-charged?